At stitchup, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and safeguard your information.
Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: This includes your name, email address, phone number, shipping address, billing details, and payment information when you place an order or register for an account.
- Non-Personal Information: This includes details such as your IP address, browser type, device information, and browsing patterns.
How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping, handling returns, and refunds.
- Customer Service: To provide you with support and resolve issues related to your orders or account.
- Communication: To send you updates about your order, promotions, and marketing emails (only if you opt-in).
- Website Improvement: To analyze trends and enhance your user experience on our website.
Information Sharing
stitchup does not sell, rent, or trade your personal information with any third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, or shipping products, but they are required to keep your information confidential.
Cookies
We use cookies to collect non-personal information and to help improve your experience on our website. Cookies are small text files stored on your device that allow us to recognize you when you visit our site again. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the website.
Data Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Your Rights
- You have the right to request access to the personal data we hold about you.
- You can request corrections to your personal data if it is incorrect or incomplete.
- You may request that we delete your personal information, subject to legal obligations we may have to retain it.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and your continued use of the website after such changes are posted will constitute your agreement to the revised policy.
Contact Us
If you have any questions about our privacy policy or if you would like to exercise any of your rights, please contact us at:
Instagram: @stitchup.wear
Email: contact@stitchup.in
WhatsApp: 6284848947